About

Who we are

Diamond Logistics was founded in 1992 by Kate Lester with the aim of helping SMEs with their delivery and fulfilment needs. Initially, we offered a same day courier service, but, with growing demand, this has scaled to include overnight, international, fulfilment and storage solutions. Our network partnerships have also grown from this demand meaning that, today, we operate a countrywide logistics solution driven by the passion of our industry colleagues.

Innovation and customer focus are at the centre of our work. We’ve fully embraced new technological solutions to grow and improve our services, launching our own logistics platform, despatchlab. We continue to develop our services in line with our customer’s needs and driven by our dedicated partners.

Whether you’re looking to build your own courier company or grow your online business, we’ve got a solution for you.

What we do

We understand the frustrations that SMEs face when dealing with a faceless courier service. This is why we place people at the centre of what we do. We craft bespoke logistics solutions to meet your business’s needs, using the latest technology to make sure that your consignment gets where it needs to go when it is expected. For those businesses looking for fulfilment solutions, we run dedicated regional centres, which our clients are able to visit to oversee their product journey.

We’ve helped businesses big and small reach their customers, from book subscription service The Naked Pharmacy – a premium natural supplements provider, to paddle board and surfboard company FatStick.

Our people focus runs through our company. We invest in all of our network partners to ensure their success and growth and have built trusted relationships between clients and partners. So, if you have a package, you can be sure it will get to where it needs to go with Diamond.

Find out more

What our clients have to say

Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.

FatStick

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.

Sacred Spirits

The Diamond Logistics team took the stress and worry out of the packing and delivery of our event goodie boxes. The team were supportive and accommodating throughout – thank you!

Fast Track 100

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

We love very much working with the team. Bryn is our key contact person. He is always available for us and has a great energy. We trust Diamond Twickenham as a partner. Prit is also always a great support, we love working with him.

Takk Essentials

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.