Diamond Logistics

Case studies

True Start Coffee

As True Start’s D2C operation expanded rapidly, so did the complexity of its logistics needs.

Three Ravens Rum

As a small start-up, Three Ravens Rum faced the challenge of finding a fulfilment partner that understood their unique needs and was willing to support them in the early stages of growth. Many fulfilment companies demanded minimum sales targets, which were unrealistic for a new business.

The Candy Garage

In 2022 Gemma Faye Bell, owner of The Candy Garage, started her business selling pick ‘n’ mix, freeze-dried sweets and American candy. As orders grew, Gemma struggled to manage packing and deliveries on her own, which is when she turned to Diamond Logistics for support.

TAKK

TAKK simplifies personal care, delivering products of the highest standard and consideration, freeing people of choice paralysis and making our choice matter.

SnM Stuff Online

Since it was first established 16 years ago, SnM Stuff Online Ltd have gone through a vast number of changes. Having started out as an online side hustle then transforming into a physical retail store, Sean and Mel decided to stick to their roots and move the entire operation online.

SmarterNaturally

When we first engaged with SmartNaturally, they required a logistics partner who could provide them with a reliable fulfilment solution with accurate and timely delivery services. As a provider of a product proven to improve the health of type 2 diabetics, we knew they needed a dedicated team to plan and execute a clear and precise fulfilment strategy.

Sky Wave Gin

Sky Wave Gin required a partner that was not only familiar with alcohol fulfilment but also had the technology and capacity to create a clear line of communication with their costumers regarding orders, dispatch, and delivery.

Sacred Spirits

An exquisite bottle of gin can’t simply be rolled in some bubble wrap and sent on its way. Each bottle of carefully crafted spirit is treated with care and respect, a principle that our alcohol fulfilment client’s favour.

Sacred Gin

When choosing a new fulfilment partner it’s important to consider your priorities. Obviously Sacred Gin needed someone who would be competitive price wise and had a good handle on stock control.

Paws & Tails

When they spotted a gap in the market and an increase in demand for luxury pet products, they established Paws and Tails UK, which sells luxury pet products directly via marketplaces like Amazon and eBay.

Neu Oil

The teams at Diamond Logistics make up, prepare and dispatch the orders into JoJo Maman Bébé for Neu Oil so that they can focus on what they’re good at – creating beautiful blends of essential oils that offer natural solutions to many common pregnancy and baby related issues.

Nana Rose’s Rum Punch

When lockdown hit, many people reassessed what truly mattered to them. For the founder of Nana Rose’s Rum Punch, the answer came in the form of a cherished family recipe.

Little Prince London

Alice Holland, Founder of Little Prince London, first came to us as a high-end guest brand. She had a great product but was struggling to get her online operation off the ground. We helped Alice in tagging and barcoding the clothes to prevent mis-picks and get her brand ready for wholesale orders.

KS Spirits

Before partnering with Diamond Logistics, KS Spirits faced significant challenges that hindered their ability to sell to customers. Without a premises license and a means to fulfil orders placed on their Shopify store, sales, revenue, and growth were virtually impossible.

Kromanti Rum

Before partnering with Diamond Logistics, Kromanti Rum faced significant challenges, particularly a lack of flexibility in fulfilment options and difficulty in accessing direct contact to make changes. These issues left the company unsure about the customer shipping experience, impacting overall business operations and growth.

Homeys Slippers

When Dan and Tanya Farmer set up Homeys Slippers, they were on a mission to create the perfect blend of style and comfort. With a profitable business and a demand from customers across the UK, the brand needed a reliable and experienced fulfilment partner to take it to the next level.

Home Counties Couriers

For over 15 years, Home Counties Couriers has been a trusted name in logistics. After decades as part of a single parcel network, the business was ready for a new way forward — one that offered more choice, flexibility, and support for its customers. That’s when they discovered the Diamond Logistics proposition.

Hello Day

Hello Day is a company that has been in business for over 5 years and has grown into a leader in the health and wellness industry. As they continue to grow, they have found that their business needs have changed, and so has the type of services they need from us.

Guava and Gold

Guava & Gold is a luxury bath and body collection inspired by turquoise seas, coral sands, tropical fruits and the heat of the sun. Each product is designed to bring the memory of sun-filled holidays in faraway locations to your bathroom. For Clare, developing Guava & Gold as a brand and producing new products brings with it enjoyment, a sense of renewal and achievement.

Guava and Gold

At Diamond, we support several cosmetics and beauty fulfilment clients who require a diverse set of solutions to fulfil and delivery their delicate and delectable products.

Gourmet Partners

Gourmet Partners launched in 2020 with a single distributor and a bold ambition — to help independent artisan food brands reach national retailers without the complexity and cost of building their own supply chains.

Epic Stuff

When Dylan Venables struggled to find the perfect gift for his son back in 2016, he launched Epic Stuff offering toys and gadgets. After just a year Dylan quickly realised they needed to find an alternative to their small storage unit if they were to keep expanding their range of products.

Easee

Easee was established in January 2018 by three Norwegian entrepreneurs and with an idea to create the world’s smartest electric vehicle charger. In 2021, they partnered with Diamond Logistics which manages its UK eCommerce fulfilment operation.

Cut Classics

There is a wide range of reasons why consumers are seeking alternatives to alcoholic products and the growth in this sector is expected to surge as younger generations choose to opt for non or low-alcohol products. This trend presents some significant opportunities for one of our clients, Cut Classics.