The Problem
When Dylan Venables struggled to find the perfect gift for his son back in 2016, he decided to take matters into his own hands and launched Epic Stuff. Offering toys and gadgets ranging from RC cars and mini motos to adult quad bikes and electric skateboards, the company raced ahead and are now the UK’s leading supplier of outdoor toys for kids – both big and small!
After one year, Epic Stuff quickly realised they needed to find an alternative to their small storage unit if they were to keep expanding their range of products. As a company with a varying demand for products throughout the year, they needed fully flexible warehouse space that they were able to scale up or down depending on demand.
The Solution
After speaking with Mandy from our Bristol HQ, they were impressed with the service and attention diamond offered and immediately moved their goods into our Bristol service centre – and haven’t looked back ever since!
The festive season is always a hectic one for e-commerce stores, especially with the added online demand this year due to the national lockdown. Luckily for Epic Stuff, diamond’s team of Christmas elves are still working hard to despatch presents throughout the lockdown. As a storage, pick, pack and despatch service all rolled into one, diamond are able to grant them their biggest Christmas wish – time! This means they are able to focus on the important stuff; marketing and expanding their business.
Not only this, but diamond’s innovative despatchlab solution takes care of their entire carrier management process, helping Epic Stuff avoid those sneaky surcharges! In addition, they have 100% visibility of their last mile delivery process, meaning they can keep track of deliveries and ensure a truly magical Christmas.
The Results
“diamond are my partners and without them, I could not have scaled to a multi-million pound turnover company”
Fast forward three years and Epic Stuff are now importing around 50 containers per year, offering over 200 products. With a logistics provider who looks after their business as if it were our own, they can relax knowing their customers will be guaranteed an EPIC end to the year.
If, like Epic Stuff did, you’re struggling to find space to store your inventory as we approach the festive season, don’t panic! Click below to book a call to learn how you can become part of the diamond family this year:
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