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Fulfilment and Delivery Technology

Our Technology Platform

Despatchlab

Smart inventory, fulfilment and delivery

Despatchlab is our digital logistics management platform that unites local logistics
providers with the clients who needs their services. For our clients it gives them
integrated global fulfilment and delivery with regional customer care. For our Network
Partners it gives them the ability to add value streams of income with the technology
and delivery services that they don’t have access to as individual companies

The Despatchlab difference

  • Integrated with 60 marketplaces and 40 carriers
  • Plus 31+ fulfilment sites (Despatchlabs) in the UK
  • Its integrated fulfilment and delivery on a pay as you go basis (Waas, Laas or Saas!!)
  • Send post, packets, parcels and pallets, anywhere in the world by sea, air or road
  • Book, track and manage all of your courier requirements, express parcels and shipments in one place
  • 100% overview – transparency of your goods in stock, being picked, being despatched and delivered in one easy to use
  • Smart algorithms built into Despatchlab help you choose the right carrier so you know you’re getting the best, most cost-efficient service
  • Customise dashboards, functionality and reporting based upon each user’s role, so you can access the data that’s important to you with ease
  • Readily able to evolve with market and compliance needs. For example, controls are in place to automatically update and produce the necessary commercial paperwork for goods entering and leaving the European Union.
  • Compare the best rates from the main carriers with real time pricing, including surcharges, with live invoicing accessible online
  • Direct phone line to your local Despatchlab for immediate customer service – you don’t have to deal with each carrier you are using!
despatchlab technology

A seamless end-to-end solution from
purchase to delivery for our clients

Despatchlab streamlines your entire inventory order and despatch process, from goods to final mile delivery. From storage and fulfilment, UK delivery, international import and export by road, sea or air, to domestic express parcel solutions and urgent sameday courier movements, it’s all managed on one easy to use and integrated platform.

A suite of delivery services and integrated technology to support your local logistics business expand

The technology, carrier services and know how to help you reach 1000’s of new
clients. Add storage and fulfilment, UK delivery, international import and export by road, sea or air, to domestic express parcel solutions and urgent sameday courier movements, all managed on one easy to use and integrated platform.

Technology developed by logistics people with customer service and efficiency at the forefront of everything we do - we listen, we understand, we deliver

Find out more about our technology, speak to our specialists today - we'd be happy to demo it for you

Join like-minded businesses who trust us to deliver their consignments

 
 

FatStick

Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.

FatStick

Yabba Beer

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Sacred Spirits

Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.

Sacred Spirits

The Diamond Logistics team took the stress and worry out of the packing and delivery of our event goodie boxes. The team were supportive and accommodating throughout – thank you!

Fast Track 100

Allen Signs

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

We love very much working with the team. Bryn is our key contact person. He is always available for us and has a great energy. We trust Diamond Twickenham as a partner. Prit is also always a great support, we love working with him.

Takk Essentials

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.

Bartell Global

Discover more about Despatchlab:

How can Despatchlab help you? Watch this video to find out . . .
Contact Us

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Fulfilment and Delivery
Millions of parcels in, Diamond is an ambitious, creative business that tailors fulfilment and delivery services to the needs of individuals and companies.

Get in touch

3C Henley Business Park
Pirbright Road, Guildford
GU3 2DX

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Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.