Diamond Logistics – FSL (Forward Stocking Location) Services
Your FSL Needs?
Diamond Logistics leverages its nationwide depot network (40+ sites) and proprietary Despatchlab platform to provide fast, reliable logistics tailored for field services.
What Is an FSL?
A Forward Stocking Location (FSL) is a strategically placed mini-warehouse that stores critical spare parts and components close to where they’re needed. This ensures:
- Rapid response: Same-day or next-day delivery to engineer sites
- High SLA compliance: Vital for industries like IT, medical, telecom, and security
- Cost efficiency: Reduced transit times and lower logistics overhead
Diamond’s UK FSL Footprint
Diamond operates 40+ strategic sites across the UK — including key locations in Guildford, Birmingham, Manchester, Plymouth, Swansea, Glasgow, and more.
These FSLs are integrated with courier, PUDO, and local delivery services to ensure seamless part movement.
Core Features & Capabilities
- Strategic depot locations: Near major service hubs
- Integrated tracking: Full visibility via Despatchlab — live updates, proof of delivery
- Flexible logistics: Early collections, same-day, next-day dispatch via courier backup
- Tailored for field engineers: Local drop-off/pick-up in-transit or on-site
Comprehensive support: Inventory, returns, reporting, and performance analytics
Ideal Use Cases
- Telecom & IT maintenance: On-demand parts to keep systems live
- Medical & life science: Urgent delivery of critical spares
- Security & infrastructure: Fast access to specialised components in emergencies
Focused fulfilment services - we deliver the service levels expected from your brand
Speak to our specialists today
How It Works
Inventory stocking
Your critical parts are stored in the nearest FSL within our UK network.
Engineer dispatch
When a technician requires a part, it’s collected or delivered quickly—often same-day.
Real-time logistics
Track shipment through Despatchlab, with instant proof-of-delivery and reporting.
Reverse logistics
Handle returns, warranty items, or unused stock with streamlined flows to depots.
Explore Our Network
Region
Key FSL Locations
South East
Guildford (HQ), Croydon, Enfield, St Albans, Watford, Maidstone
Midlands
Birmingham (N/S), Walsall, Leicester, Milton Keynes, Nottingham
North
Manchester, Bolton, Newcastle, Leeds, York, Preston
South West
Bristol, Plymouth, Swindon
Wales
Swansea, Cardiff, Newport, Mid Wales
Scotland
Glasgow
(Additional sites across East, South West, plus upcoming locations on-site)
Benefits at a Glance
- Faster part fulfilment, reducing engineer downtime
- Enhanced SLA compliance through localised availability
- Cost-effective logistics by reducing express freight reliance
- Full visibility across the supply chain
- Scalable solutions that adapt to your operations
Join like-minded businesses who trust us to deliver their consignments
Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.
Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!
Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.
As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!
Learn more about our services
Additional resources and guides in relation to our fulfilment services.
What is FSL (Forward Stocking Location)?
An FSL (Forward Stocking Location) is a strategically placed storage facility used to store critical
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Contact us today to discuss:
- Tailored FSL sizing & stocking plans
- Pricing models: transactional or contract-based
- Full service integration: Despatchlab access, courier sync, reverse logistics
- Location-specific rollout based on service coverage requirements
Let’s create a logistics solution that meets your engineers’ needs — fast, reliable, and right down the road.
