Skip to content Skip to footer

International Courier Service

Courier Services

International Delivery

Our international delivery services use a wide range of international couriers and logistic options globally.

At Diamond, we can deliver your goods internationally and competitively to make your business global. 

With multiple carriers and 20000+ delivery options, there is an international courier solution for every delivery. By road, sea or air, we’ve got it covered for you.

Through our logistics management platform, Despatchlab, we can quickly assess the best route for your package based on delivery times and budget. Each carrier comes with different transit times and prices which we can see in real time to advise you accurately.  Some carriers also have value added services which we can explain to you, so that you can choose the international delivery service that best meets your needs.

Helping you deliver to the EU, USA and beyond

Whether you want a chat to further understand our international courier services, a no-obligation quote providing you with a detailed rundown of all costs, or you’re ready to take the plunge and let Diamond deliver your logistics; one of our friendly team is always ready to help.

The Diamond difference

  • Cost effective
    With access to a vast number of carriers and live pricing, we can help you find the right route for your consignments
  • Fast
    Our savvy platform means manual input creation takes five seconds
  • Trusted
    Over 1,000 corporate clients use us to manage the delivery of their consignments
  • Supportive
    With our helpful customer service, we’ll manage the delivery process for you
  • Transparent
    We communicate with carriers in real-time, you have full visibility on these updates shipping
  • Tracked
    You can keep track of the full delivery from your computer, mobile or tablet

Steeped in international knowhow - we're the business to get your parcels delivered overseas

Speak to our specialists today

Common questions answered

Is the international delivery service the right solution for you?

At Diamond, we like to deliver a transparent international courier service for our clients. There are a number of common questions we get asked – here are our answers.

How much does international delivery cost?

There is no straight answer for this as there are 1000’s of different prices for our multiple carrier deliveries depending on factors including the size of the consignment, where it is going, method of delivery (road or sea), how much it weighs, as well as what carrier is used.
The best thing to do is speak to us and we can look at options for you based on the above parameters and provide accurate pricing for our international courier services.

Can I track the progress of my delivery?

Yes. If you are not an account holder you will be issued with a consignment number which you will be able to input to trace.
For our clients with accounts, they will be provided with their own access to our logistics management platform, Despatchlab, which provides live tracking of all consignments out for delivery. This access also provides clients with the ability to book other consignments, get pricing, check all despatches regardless of the different carriers used and gain access to our same day delivery, next day delivery and fulfilment services too.

What carriers do you use?

Primarily TNT and DHL. All are connected on our logistics management platform and do a good job for the prices that they charge.
As you would imagine, a lot of hands touch your consignment between it leaving your premises and being delivered. The advantages of this are that it exponentially decreases the price.

Will my international delivery be insured?

Your goods will be insured as per the standard carrier's terms and conditions of carriage.
Some of our clients add a layer of reassurance by self-insuring their more precious goods/items or we can add enhanced liability up to any value with DHL and TNT for internationals

When you have a varied weight profile, our logistics management platform, Despatchlab, is an ideal solution. It gives you access to all the carriers you need plus the best rates and the Diamond standard client care. One collection, best routed via Despatchlab and 100% transparency from booking, to collection to final delivery. Peace of mind, delivered.

 

Daniel Allin

Chief Technology Officer

Join like-minded businesses who trust us to deliver their consignments

 
 

FatStick

Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.

FatStick

Yabba Beer

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Sacred Spirits

Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.

Sacred Spirits

The Diamond Logistics team took the stress and worry out of the packing and delivery of our event goodie boxes. The team were supportive and accommodating throughout – thank you!

Fast Track 100

Allen Signs

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

We love very much working with the team. Bryn is our key contact person. He is always available for us and has a great energy. We trust Diamond Twickenham as a partner. Prit is also always a great support, we love working with him.

Takk Essentials

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.

Bartell Global

Learn more about our services

Additional resources and guides in relation to our international delivery services.

Frequently Asked
Questions

International Delivery FAQs

Documents for
international deliveries

Success story:
FatStick

Contact Us

Would you like to speak to someone?

We'd love to hear more about your business and explain how we can support your needs. Just complete the form below and one of our team will be in touch soon.

Fulfilment and Delivery
Millions of parcels in, Diamond is an ambitious, creative business that tailors fulfilment and delivery services to the needs of individuals and companies.

Get in touch

3C Henley Business Park
Pirbright Road, Guildford
GU3 2DX

© 2024 Diamond Logistics. All rights reserved. Registered in the UK: 03372744 | VAT Reg 935 0346 35

Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.