Our partners & integrations.

Modern logistics works best when everything connects properly. If your sales channels, fulfilment systems, and delivery services do not talk to each other, your team wastes time, errors increase, and growth becomes harder to manage.

Diamond Logistics solves that problem with smart partner relationships and flexible integrations that bring your entire operation together. Powered by our proprietary technology platform Despatchlab, we connect your marketplaces, carriers, inventory, and fulfilment workflows into one streamlined system, giving you better control, greater efficiency, and the freedom to scale.

Despatchlab is Diamond’s own logistics management platform. It connects 130+ marketplaces and 80+ carriers, with intelligent auto-allocation, real-time stock visibility, consolidated invoicing, and unified management across all shipping types, all accessible through a single login.

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Channels & Marketplaces.

Seamless integration with your chosen channel or marketplace.
130+ to choose from.

Our Partners and Integrations services are designed to make logistics simpler, faster, and more efficient. By connecting with leading marketplaces, carriers, and technology platforms, we help businesses manage orders, stock, fulfilment, and delivery through one joined-up approach.

Marketplace Integrations: Connect your sales channels so orders flow automatically into your fulfilment workflow, reducing manual admin and speeding up processing.

Carrier Integrations: Access our broad carrier network through a single platform. Compare services, select intelligently, and keep shipments moving.

Connected Fulfilment Systems: Link inventory, order management, and delivery in one place, so every stage of your supply chain works together.

Improved Visibility: Track stock levels, order status, despatch progress, and delivery updates in real time across all channels.

Flexible Scalability: Add new platforms, partners, and services as you grow, without adding unnecessary operational complexity.

Enquire today to get full marketplace access.

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Marketplace Integrations

Despatchlab connects directly with more than 40 sales platforms, pulling your orders into a single fulfilment workflow automatically. Whether you sell through one channel or many, your orders are processed consistently, accurately, and quickly.

Couriers & carriers.

We are fully integrated.

Seamless integration with 80+ carriers and couriers. Enquire today for further details.

Carrier Integrations.

Through Despatchlab’s intelligent carrier management, you gain access to more than 80 carriers via a single platform. Rather than managing separate accounts, logins, and invoices for each carrier, everything is consolidated, from booking and label generation through to tracking and billing.

Despatchlab’s auto-allocation engine assigns the right carrier to each shipment automatically, based on weight, destination, service level, cost, and your own preferences. You stay in control while the system does the heavy lifting.

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How It Works

Getting connected through Diamond is straightforward. Our team handles the setup and configuration, so you can focus on running your business rather than managing technical integrations.

Discovery and Scoping —  We review your current systems, sales channels, and carrier requirements to understand what needs to be connected and how.

Integration Setup —  Our team configures your Despatchlab account, connecting your marketplaces, carrier accounts, and fulfilment settings.

Testing and Go-Live —  We run test orders through your connected channels to confirm everything is working correctly before you go live.

Ongoing Support —  Your dedicated account contact remains available to help as your integrations evolve, new channels are added, or your requirements change.

Network Partners

As well as technology and carrier integrations, Diamond operates through a national network of independently owned fulfilment and logistics partners. This network gives your business local expertise and geographic reach without the overhead of managing multiple regional providers.

Network partners work within the Diamond operating model, using Despatchlab and our carrier connections, meaning your customers receive a consistent service regardless of where in the UK their order is being fulfilled from.

For businesses with complex or multi-site fulfilment requirements, our network offers a practical route to scaling without infrastructure investment.

Ready to Connect Your Operation?

If you are managing multiple sales channels, working with several carriers, or finding that disconnected systems are slowing your team down, Diamond’s integration capabilities can help.

Talk to us about how Despatchlab and our partner network can bring your logistics together.

If you want a smart yet friendly logistics solution then we are the choice for you.

We understand the frustrations that SMEs face when dealing with a faceless courier service. This is why we place people at the centre of what we do.

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