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Diamond Logistics Ltd & DespatchLab – European Cookie Policy

Diamond Logistics Ltd & Despatch Lab – Cookie Policy

Our website uses cookies to distinguish you from other users of our website. Should diamond logistics at any time add other Cookies to our website we will update the Cookie information in our Cookie Policy. Please check regularly for any updates.

This Cookie Policy should be read in conjunction with our Privacy Policy, to be found at:

If you have any questions or concerns regarding the Cookie Policy or the Privacy Statement please contact and your query will be escalated to our Privacy Officer where necessary.

What are Cookies

Cookies are information and text that are downloaded to your internet browser as you are surfing online. They collate and carry information about your interaction with the website and that sets the Cookies. Cookies are not software programs and do not have the ability to install any software on to your computer.

Cookies do not contain personal information that could be used to identify you. They normally contain a chain of text or a unique identifier which behaves like a label. When a website sees the chain of text which has been saved in a Cookie then the website knows that the browser is one that it has seen before. The website will then use the information to customise web pages for you.

If you use an alternate computer or device, open a new web browser or delete the cookies on your device then the website will recognise you as a new first-time user and a new cookie will be set on your computer or device that you are using.

What are Cookies used for?

Diamond Logistics use cookies for a variety of reasons, including but not limited to:

Enabling you to recall your previous preferences on a website

Understand how you and other users are using the website and for what purpose

Ensure you are Logged in Safely

Please note the Cookies which ensure you are logged in to our platform may contain Personal Information, including but not limited to your name and email address. These details will have been stored in line with our Data and Privacy Policy and will have been provided by you at the point of registration or at your request of amendment.

The Cookies on the diamond logistics website can record when and where you saw an advertisement or service, including from a separate website or domain. They can record when and where you saw an advertisement and where you were when the Cookie was placed on your computer. They can also determine whether you clicked on to the advertisement. The Cookie can then send the information to the website or domain owner to record the data and in turn use the data to ensure you do not see the same advertisement repeatedly. The website or domain owner can then use the data or information to make conclusions about what you may be interested in.

An example of this would be after reviewing information that has been sent to a website or domain owner, a conclusion may be made that you are fan of a particular sport, a fitness enthusiast or someone with an interest in reading. This type of Cookie is referred to as a third-party advertising Cookie.

First and Third Party Cookies

To distinguish between a ‘First’ or ‘Third’ party Cookie is to identify or refer to the website or domain that placed the Cookie on your computer.

First Party Cookie: A Cookie set by the same domain as the website that you are visiting, the URL can be found in your browser address bar

Third Party Cookie: A Cookie set by an alternate domain than the website you are visiting

When visiting the diamond logistics website, you may be able to share content through social media websites e.g. Facebook, Twitter, LinkedIn and YouTube. You may be sent cookies from these social media websites. Diamond Logistics do not control the settings of any Cookies that may be set from these social media websites.

Always check the third-party website Cookie Policy and/or Privacy Policy for more information about the Cookies they use and how you can manage their Cookies.

Diamond Logistics may use a variety of Social Media option to communicate and interact with consumers.

Cookies Used on Our Website and Why

The categorisation of our Cookies is based on the International Chamber of Commerce Guide for Cookie Categories:

Strictly Necessary Cookies will allow you to navigate the website and use essential features such as secure areas, identify you as being logged in, remember information you have entered on forms. Accepting these cookies is a condition of using the website, if your browser setting is to block the Cookies we cannot guarantee your security or predict how our website will perform during your visit.

Performance Cookies will collect information about how you use our website such as which pages you visit and if you experience any errors. All the information we collect is done so anonymously and is only used to help us improve the performance of our website. Accepting these cookies is a condition of using the website, if your browser setting is to block the Cookies we cannot guarantee your security or predict how our website will perform during your visit.

Functionality Cookies are used to provide services or to remember settings to improve your visit. We use functionality cookies to remember settings or preferences when you return to our website. Some of these cookies may be managed for us by third parties; we do not allow the third party to use the Cookies for any purpose other than those listed above. You can control whether these cookies are used, however preventing them may inhibit the functionality available to you on the website and may reduce the support we can offer.

Targeting Cookies are linked to services provided by third parties, for example ‘like’ or ‘share’ buttons. These are used to recognise you have visited our website. Social Media sites may use information about your visit to target advertising to you on other websites.

Other Forms of Tracking

Flash Cookies (also known as Locally Shared Object LSO) are pieces of information that Adobe Flash might store on your computer. This is designed to save data including volume preference on audio or web-based games, it also has the capability to store information on your device. These Cookies cannot be controlled through your web browser. If you wish to restrict or block Flash Cookies you must do this on the Adobe website. Please be aware that restricting the use of Flash Cookies may affect certain features available to you on our website.

Do Not Track (DNT) is a privacy preference that users can set in certain web browsers. It is a way for users to inform websites and services that they do not want information about their webpage visits collected over time and across websites or online services. If you chose to opt out through this service, we may still collect non-personal information regarding your activities on our sites and use it for non-interest based advertising purposes. We may not recognise or respond to browser initiated DNT signals.

HTTP Only Cookies are used only when transmitting a HTTP request, so that other non-HTTP technologies, e.g. JavaScript, and Application Programming Interface (API) and APIs of other websites cannot use the Cookie to manipulate your computer.

For further information please contact our Data Privacy Officer: Daniel Allin at

Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.