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Outsourced Warehousing
and Distribution

Fulfilment Services

Outsourced Warehousing and Distribution

Collection and delivery points where you need them

Fulfilling your SLA for your clients matters. At Diamond, we understand that your service delivery is an important part of your contract. For that, you need your parts, spares and equipment with your clients, engineers and installers – not languishing in a remote warehouse.

Introducing the Diamond Fulfilment Network. We manage the storage, collection, delivery and inventory management for you from expertly run centres; all powered by technology that makes your life easy.

With over 20 sites around the UK, we are recognised as one of the leading UK providers of PUDO (Pick Up, Drop Off) services.

Now we are delivering our services directly to information technology, telecoms, security and data centre companies.

The technology

Transparent, easy to use, managed by you – real time pick, collect, delivery track and trace – all accessible through our logistics management application, Despatchlab, which can also be accessed through an app on your phone for ease.

Goods in, goods out, engineers pick request AND inventory management – it’s all in one easy to use client interface. With live information, you have full visibility of what is happening, and there are also performance reports of all activity, helping you to manage and report to your clients.

How we can help

With early morning parts delivery and collection for field engineers, we provide not only a comprehensive range of storage, delivery, collection and exchange options, but a welcoming and friendly face at the start of their day. We can also:

  • Deliver from the closest store to your clients
  • Meet your engineers on client sites
  • Meet your engineers on the move
  • Handle 24 hour delivery by special arrangement

It keeps your workforce working, whilst we collect and deliver.

The Diamond difference

  • Storage nationwide
    Storage options in over 20 locations
  • Good in, good out and stock inventory
    We manage orders and special pick request
  • Back up options
    We can back up your engineers with same day courier or next day delivery
  • Flexible
    We work to your needs so we can also deliver from any managed store to you engineers in the field
  • Transparent
    You’ll get instant proof of delivery, by email, SMS or a phone call
  • Stock management
    Overnight replenishment options are available

Collections are available from site from 8am in the morning, 5 days a week.

Readily accessible collection points, convenient opening times, good parking, nice people, and all the usual HSE requirements met - we've got you covered

Speak to our specialists today

Join like-minded businesses who trust us to deliver their consignments



Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.


Yabba Beer

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Sacred Spirits

Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.

Sacred Spirits

The Diamond Logistics team took the stress and worry out of the packing and delivery of our event goodie boxes. The team were supportive and accommodating throughout – thank you!

Fast Track 100

Allen Signs

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

We love very much working with the team. Bryn is our key contact person. He is always available for us and has a great energy. We trust Diamond Twickenham as a partner. Prit is also always a great support, we love working with him.

Takk Essentials

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.

Bartell Global

For our clients stock, it’s all about ordering materials ‘just in case’ not ‘just in time. We provide centralised storage, goods in, goods out, pick, pack and despatch. We have various means of ordering – engineers pick, central stores request, various means of delivery – parts, parcel, consignment, pallets – next day or same day delivery. All of which is managed with real time stock sychronised inventory, tracking of all vehicles and engineers, and transparency of all deliveries whether via carrier or courier.

Kate Lester


Useful information

Additional resources and guides in relation to our outsourced warehousing and distribution services.

How do you choose the
right fulfilment partner?

Outsourcing filfilment video

Is Diamond a good fit
for your business?

Values and culture

How Diamond keeps
your products safe

Delicate Items
Contact Us

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Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.