Skip to content Skip to footer

Health and Wellness
Fulfilment & Delivery

Sector Services

Health and Wellness Fulfilment & Delivery

Delivery excellence is key for consumers of health and wellness products

From nutritional and herbal supplements, to weight management products, to personal care and beauty, Diamond is here to support you in reaching your health and wellness customers.

Wellness has continued to be a big topic that is here to stay. As the world continues to focus on regaining, gaining and maintaining good health, consumers are looking for wellness brand to support that journey.

The rise in nutritional awareness, holistic health and professional nutritional advice has greatly expanded the supplements market. These customers are focused on quality products from trusted supplement brands, that will make a real contribution to their overall health. 

Health and wellness consumers are savvy. They have spent a significant amount of time researching what they want to purchase, by the time they buy from you. They recognise the importance of quality. Which is why clients turn to us for reliable logistics support for the final packing and despatching of their items.

Please note: We are not a bonded warehouse or a warehouse to support Amazon-only brands.

Exceeding customers expectations is important to build ongoing loyalty

It’s not just about reliability; it’s also quality and professionalism that enhances the customer journey. All of which supports your ability to cross sell, upsell and make the most of your hard earned audience. 

Good technology, combined with logistics expertise and great people is key. Your fulfilment is all managed on our logistics management platform, Despatchlab, which you have access to. This efficient and real time platform will provide you with comfort and transparency not only for your inventory but for every delivery we do for you.

With over 20 local fulfilment centres and 31 years experience, Diamond Logistics is here to help you thrive with excellent, reliable and friendly fulfilment and delivery support. 

The Diamond difference

  • Flexible to your product needs
    Services can be designed to meet your needs – whether classic one off purchase or subscriptions
  • Delivered by fulfilment experts
    Full inventory control and date expiration management – ensuring goods are in premium condition
  • Packaging specialists
    We have variable packaging options – from discreet to branded to eco friendly
  • Integrated
    Our system can integrate with your channels, market places and all our selected carriers
  • Backed with experience
    With B2B, D2C or omnichannel distribution experience, we can maximise your brand reach
  • Established in logistics
    Delivering sameday, overnight and international delivery for over 25 years

We're a partner who will ensure that quality is maintained in our part of the process - we're the extension to your business

Speak to our specialists today

How we support you

immediate response

Immediate
response

Ultimately, once your customer clicks to buy, Diamond does the rest. Orders are packed and deliveries are met.

DL Icon - Warehouse

Warehouse
storage

Reduce storage costs whilst you also having access to national warehousing with full transparency of your stock holding and your orders being processed.

DL Icon - Great Service

High service
standards

We’re here to make it easy for you to keep your customers happy and loyal, reduce your running costs as well as alleviating the stress of running your own business.

Fulfilment

Product
management

A touchless end-to-end fulfilment service so that you can get back to doing what you love. We don’t rest until we know your goods are packed, successfully delivered and your customers are happy. 

DL Icon Truck

Top tier
status

. . . with top-tier carriers. Our logistics management software, Despatchlab, will automatically recommend the best carrier for each individual shipment whilst keeping costs down by passing on our buying power to you.

DL Icon - Grow

Business
scalability

With flexible terms, scale up packages and growth programmes we can help your business really fly. Our top value is Shared Success; helping you grow is how we grow, too!

Client success

It’s important to be able to handle customer queries and returns, quickly fulfil seasonal demands, expand services to support business growth and have access to flexible storage and fulfilment solutions.

Outsourcing our fulfilment operations has meant that we can concentrate on the most critical parts of our business, safe in the knowledge that our fulfilment is in good hands. This part of the business can’t be undervalued as it is an important part of the customer journey chain.

Hello Day

Join like-minded businesses who trust us to meet their fulfilment needs

 
 

FatStick

Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.

FatStick

Yabba Beer

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Sacred Spirits

Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.

Sacred Spirits

The Diamond Logistics team took the stress and worry out of the packing and delivery of our event goodie boxes. The team were supportive and accommodating throughout – thank you!

Fast Track 100

Allen Signs

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

We love very much working with the team. Bryn is our key contact person. He is always available for us and has a great energy. We trust Diamond Twickenham as a partner. Prit is also always a great support, we love working with him.

Takk Essentials

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.

Bartell Global

Learn more about our services

Sharing some additional information that we think will be helpful when considering your next steps.

Success story:
Guava & Gold

Beauty Fulfilment and delivery client Guava & Gold

When is the right time to
outsource fulfilment?

The fulfilment
centre journey

Fulfilment centre journey
Contact Us

Would you like to speak to someone?

We'd love to hear more about your business and explain how we can support your needs. Just complete the form below and one of our team will be in touch soon.

Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.