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UK Fulfilment

Fulfilment Services


Local Fulfilment Centres throughout the UK

Whether you run your business on Shopify, Ebay, Amazon, Magento or another online marketplace, Diamond can pick, pack and despatch your orders for you, giving you more time to focus on your business growth. 

Tailored fulfilment service

We can offer you flexible terms, scale up packages and tailored growth programmes to help your business really fly.

Transparent process

Our powerful logistics management platform, Despatchlab, integrates with your marketplace to ensure that your orders are instantly received, reliably fulfilled and shipped in the most cost-effective way. No more entering orders manually for fulfilment, just instant peace of mind.

Growing with you

We’ll grow and scale with you. From a single pallet today, to a full warehouse tomorrow. Our local service centres connect with our national network and carrier partners, enabling us to automatically recommend the best carrier for each individual shipment. We keep your costs down by passing on our buying power to you.

For Brilliant Service

“As we needed a fulfilment centre to send out our products – high end spirits – to consumers, it was also crucial that the orders were packed to the very highest standard. This meant branded tissue paper, a complementary postcard and a gift note when required (presentation reflects hugely on our business). I am pleased to say that diamond have been able to deliver this.”

Hilary, Sacred Gin

Fulfilment Services UK

The Diamond difference

  • Cost effective
    Reduce overhead and storage costs
  • Flexible
    Scale your inventory as and when you need
  • Business savvy
    Tap into Diamond’s buying power without spending millions on deliveries
  • Customer focused
    We don’t rest until we know your goods are successfully delivered and your customers are happy
  • Transparent
    See the status of each and every order at the push of a button

Focused fulfilment services - we deliver the service levels expected from your brand

Speak to our specialists today

Common questions answered

Is a fulfilment solution the right service for you?

At Diamond, we like to deliver a transparent service for our clients. There are a number of common questions we get asked – here are our answers.

What does a fulfilment service include?

We’ll maintain your online inventory, receive orders, pick and pack products and ship them off to their destination.
We've twinned all the expertise with our innovative logistics management platform, Despatchlab, that gives you 100% transparency from your online marketplaces, to your goods in our warehouse, to your orders, to your deliveries.

Do you specialise in any market sectors?

From alcohol, childrenswear and gifts to homeware and medical, we cater for a very diverse range of fulfilment needs.
We are flexible, dynamic and personalised, from bespoke packaging advice, to promotions, to dealing with peak volumes.
And with specialist service sites in childrenswear, alcohol, subscriptions and much more, you can chose either your closest site, or someone who has experience in your sector. The choice is yours.

What type of businesses do you work with?

From scale ups (we understand the challenges of scaling a business) to established businesses, we deliver tailored services for a wide breadth of companies. What we are experts on, is tailoring solutions that works best for each client we work with.
Our services are flexible. Whether you want instant, same day delivery or international shipping combined with storage and fulfilment; we’ve got you covered.

When is the right time to outsource my fulfilment?

The right time to outsource your fulfilment is approximately when it becomes too busy for you to do yourself, or when your goods are filling your home or garage, or when your existing fulfilment partner is just not able to scale with you.
From approximately 200+ orders per month, you are starting to be a 'scale up' business. You have had a chance to test your product, you are ready to scale and now it's the time to outsource the bits that a) are not your core skillset and b) can be massive time vampires in your business but are c) ESSENTIAL to get right.

Our Pick Up, Drop Off services

logistics industry bank holidays

With early morning parts delivery and collection for field engineers and installers, we can provide not only a comprehensive range of storage, delivery, collection and exchange options, but a welcoming and friendly face at the start of their day. We can also:

  • Deliver from the closest store to your clients
  • Meet your engineers on client sites
  • Meet your engineers on the move
  • Handle 24 hour delivery by special arrangement

It keeps your workforce working, whilst we collect and deliver.

Our technology seamlessly integrates with all your online marketplaces, with a live inventory to make sure your customers order what’s in stock. From customer order to pick to despatch, you get a live view of all your transactions. It’s the benefit of a complete outsourced service, with the reassurance of 100% transparency. Peace of mind, delivered.

Kate Lester


Join like-minded businesses who trust us to deliver their consignments



Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.


Yabba Beer

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Sacred Spirits

Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.

Sacred Spirits

The Diamond Logistics team took the stress and worry out of the packing and delivery of our event goodie boxes. The team were supportive and accommodating throughout – thank you!

Fast Track 100

Allen Signs

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

We love very much working with the team. Bryn is our key contact person. He is always available for us and has a great energy. We trust Diamond Twickenham as a partner. Prit is also always a great support, we love working with him.

Takk Essentials

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.

Bartell Global

Learn more about our services

Additional resources and guides in relation to our fulfilment services.

Frequently Asked

International Delivery FAQs

When is the right time to
outsource fulfilment?

Tips on the best

logistics guide to fragile packaging
Contact Us

Would you like to speak to someone?

We'd love to hear more about your business and explain how we can support your needs. Just complete the form below and one of our team will be in touch soon.

Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.