High value goods and live tracking.

From medical equipment and supplies, engineering and technical items through to important court papers or legal documents, we treat your delivery with the care and attention it deserves.

We also specialise in the transportation of high value consignments and goods. Our same day courier service ensures your consignment is handled by as few people as necessary. It is covered by our goods in transit insurance worth £15,000 per consignment.

You will receive a proof of delivery as soon as it arrives at its destination. Live tracking plus the fastest route for your goods to get from A to B. Our same day courier service includes collection in under 60 minutes nationally, with full track and trace visibility from despatch to arrival.

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A fully tracked same day delivery service, anywhere in the UK – we’re your reliable partner.

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Selecting the optimal route for each & every delivery.

Through our logistics management platform, Despatchlab, we can quickly assess the best route for your package based on delivery times and budget. Each carrier comes with different transit times and prices which we can see in real time to advise you accurately. Some carriers also have value added services which we can explain to you, so that you can choose the same day delivery service that best meets your needs.

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Diamond deliveries in 4 easy steps.

The answer to all your domestic and international deliveries. A perfect tailor-made solution for ambitious businesses.

Your business

At Diamond, we can collect your urgent shipment same day and deliver it directly to your customer, keeping your business moving when time is critical. With instant access to dedicated same-day couriers and live pricing, we’ll match you to the right vehicle and route for your consignment — and our platform means you can book in seconds.

Diamond logistics

Through Despatchlab, our logistics management platform, we rapidly identify the fastest same-day collection and delivery option based on your urgency, distance and budget. Our customer service team will coordinate the entire journey on your behalf, from booking through to completion.

Single dedicated courier

Your goods are assigned to one dedicated courier who drives them directly to their destination without stops, transfers or handling by third parties. This is the safest and most secure way to get your goods delivered, giving you complete peace of mind that your consignment is in safe hands from collection to drop-off.

Flexible service options

Whether you need to send a small parcel or require a full lorry load, our same-day service scales to meet your needs. We offer a wide range of vehicle types and service levels, making this one of the most flexible delivery solutions available. Track every stage of the journey from collection to final delivery via your computer, mobile or tablet, with your goods covered as per the standard terms and conditions of carriage of your chosen courier.

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Common same day delivery questions.

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What is a same day courier?

A same day courier service is for very urgent or high value goods moved in dedicated vehicles from collection point to delivery point. The service gives you increased control, enhanced liability cover (usually up to £15,000 per load) and a faster delivery experience.

We provide a dedicated vehicle, limited to only two or three drops on the way, getting your package to its final destination ASAP. This allows for a huge amount of control as only one set of hands will handle your goods on route. As a result, there’s far less margin for error.

If you are in two minds about using same day, a good way to know is if the cost of the goods not arriving far outweighs the cost of the delivery, then you need same day courier. So, if you’ve got something which is urgent, important, fragile, or high value, then we would recommend you use a same day courier.

For more information on this, visit our dedicated blog: What is a same day courier?

Does Same Day courier mean delivery on the very same day?

Primarily yes, but this is dependent on the nature of the delivery. Remember ‘same day’ is industry lingo meaning one set of hands on your delivery, which reduces risk and optimises delivery performance.

Same day can certainly can mean that it reaches the destination on the same day, but this will depend on the time the booking was made and how far is going. After all, we pick up dedicated courier consignments to go all over Europe, so if a ‘same day to Southern Italy’ is booked, it’s likely it will arrive in 48 hours or so. This service is still dedicated and looked after by one person and should only take as long as the time to drive from collection to delivery.

For more information, read our dedicated blog: Does same day courier mean delivery on the same day?

What is the maximum size of goods I can send with same day delivery?

Same day couriering is vehicle specific, meaning, to make your delivery as cost-effective as possible, you should select the size of vehicle suitable for the consignment. This can range from a small van up to an articulated lorry depending on what you need delivered.

The rule of thumb to ensure availability is the bigger the vehicle you require, the more notice you need to give. So, if the consignment is smaller and will only require a van, then you can order and have your goods collected within the hour. If a larger vehicle is needed for a same day service, giving us a little more notice will enable us to organise the most suitable vehicle on time.

For more information, visit our dedicated blog: What is the maximum size of goods I can send with same day delivery?

Is there a cut off for booking a same day courier?

The beauty of our same day courier service is that you can get a courier 24 hours a day, subject to your service level agreement with your local service centre. If you need a reliable and dedicated courier 24/7/365, then we recommend you open an account with us.

For more information, visit our dedicated blog: Is there a cut off for booking a same day courier?

Is using a same day courier expensive?

Same day can actually be cheaper than next day delivery through carriers. This is because local deliveries are made by local couriers, making them more efficient. The most important thing to do is to evaluate the cost of the same day courier against the cost of the goods not arriving. If the cost of the goods not arriving is MORE than the cost of the delivery then it’s a sound financial choice

In terms of pricing, think broadly in terms of a mileage charge from around £1.65 a mile (dependant on vehicle size) plus minimum drop, congestion and tolls.

For more information on this, visit out dedicated blog: Is using a same day courier expensive?

Do I need an account to book a same day courier?

Not necessarily. We can take credit card bookings, but an account has its advantages in better rates, preferential booking at times of peak demand and access to our out of hours service guarantee.

If you’ve got a regular same day courier requirement then having an account will prove cost effective. Diamond account customers will get priority, especially during busy times. So, if you want to make sure you get the very best service at the very best price, we advise you set up an account.

For more information, visit our dedicated blog: Do I need an account to book a same day courier?

Can I track the progress of my same day package?

Yes, you can via Despatchlab – our one stop logistics platform. Despatchlab will allow you to track goods in our warehouse and on the road, giving you up to date information on the transit time of your courier and the ETA of an international delivery.

The only exclusions for this are for carriers outside of the technology of our API integration. This may include some pallet carriers and haulage that haven’t quite got with the technology evolution. For these providers we will contact by phone and manually update Despatchlab with any updates or proofs of delivery.

For more information, visit our dedicated blog: Can I track the progress of my same day package?

Why choose Diamond Logistics as your Same Day Courier service provider?

Diamond stands out from the crowd through our ownership, people, culture and technology.

We have over 30 years’ experience, launching in 1992, and through that time we have ensured that thousands of consignments have safely reached their destination. From our HQ to our network around the UK, all sites are owner managed, and that built in dedication and care means the quality of service is second to none.

The team and our couriers are CRB checked and trained to the highest standards. We work with professionals with many years’ experience, so you can be reassured that our couriers have the skills to handle any consignment and problem solve on the go.

Our culture focuses on shared success and mutually beneficial partnerships. We build trusted relationships with all of our network partners and work only with those who are looking to provide excellence across the board.

We use technology to enhance our service and have designed our one stop logistics platform, Despatchlab, to provide an easy to use and transparent tracking system. This technology unites our partners with your goods, so you know exactly where your consignments are 24 hours a day.

For more information, visit our dedicated page: What is the difference between Diamond and other courier companies?

Who is a good fit to be a Diamond same day client?

We work with all sorts of business in different industries, but what joins them together is a need for a reliable delivery service with excellent customer service. For this reason, we continue to deliver for the NHS, F1 racing teams, solicitors, printers and healthcare providers.

If you run a business and are looking to work with a responsible courier with 100% supply chain transparency and a focus on delivering with the minimal ecological impact, diamond is for you.

For more information, visit our dedicated page: Who is a good fit to be a Diamond same day client?

Specialists in a variety of courier services.

As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!

Allen Signs

We save so much time and resource by outsourcing our logistics. There’s no way we could do this ourselves anymore! It means our small team can really focus on growing the business and working with Diamond makes it easy because Mandy and her team are so responsive to any of our requests. We like to be able to get back to our customers quickly if there is a problem with their order, and feel like the team at Diamond care about that as well.

Avery Row

We have received great feedback from all the staff who deal with Diamond. They are always so helpful and it fills us with confidence when it comes to shipping with yourselves.

Bartell Global

Incredibly helpful and willing, also very responsive and reactive. Everyone I’ve met at Diamond has been really friendly and wanting me to get the best from their services. I have recommended them to three other businesses, as they just make it easy even when there is confusion.

Caravan Parts Online

The service that Bob at Diamond Logistics offers is second to none, he is always available and willing to sort out any issues we have. After using their services, I would not go back to any other courier.

Davmar Engineering

Outsourcing our fulfilment operations has meant that we can concentrate on the most critical parts of our business, safe in the knowledge that our fulfilment is in good hands. This part of the business can’t be undervalued as it is an important part of the customer journey chain.

Hello Day

As a new business, working with Diamond allows us to have a delivery and fulfilment partner that can scale up their support as we grow, offering service levels matched to our own business standards. This has been invaluable in getting our new business efficiently up and running.

House of Dome

Diamond have saved my sanity, they save me hours of work. They are extremely helpful, are quick to resolve issues, sometimes before we even know there is one. The pricing is highly competitive especially for the service provided.

Lincoln Security

I’ve found my local branch brilliant and nothing is too much for them.

My Wedding Hire

Being a Network Partner with Diamond Logistics has been the best decision I have made

Network Partner

We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly!

Neu Oil

With their consistent efficiency and reliability they are now considered as part of our business. We cannot do without them!

Power Options

As we needed a fulfilment centre to send out our products – high end spirits – to consumers, it was also crucial that the orders were packed to the very highest standard. This meant branded tissue paper, a complementary postcard and a gift note when required (presentation reflects hugely on our business). I am pleased to say that Diamond have been able to deliver this.

Sacred Spirits

We are good at what we do, and Diamond are good at what they do. To have the peace of mind that part of the service we provide is looked after in a professional and timely manner, allows me to fulfil other elements of my day-to-day role without any unnecessary stress and added pressures.

Tails Never Fails

Excellent service from the team at the Diamond Lincoln service centre, the pro-activeness of the team is a real benefit to our business.

Wirtgen Group

Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!

Yabba Beer

Speak to an expert & contact us today.

Whether you need same-day urgency, reliable overnight delivery or a fully managed fulfilment service, we’re here to help. Complete the form and one of our experts will be in touch to find the perfect logistics solution for you.

0333 567 5888

info@diamondlogistics.co.uk

Excellence set in stone.

A note from Kate Lester, CEO; “Whatever you need to send, wherever it needs to go, we’ll find the very best way to get it there. Choose from our intelligent algorithm-based courier selection or simply use your preferred carrier — either way, the solution is completely tailored to you.”

What we do

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If you want a smart yet friendly logistics solution then we are the choice for you.

We understand the frustrations that SMEs face when dealing with a faceless courier service. This is why we place people at the centre of what we do.

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