Health and Wellness
Fulfilment & Delivery
Health and Wellness Fulfilment & Delivery
Delivery excellence is key for consumers of health and wellness products
From nutritional and herbal supplements, to weight management products, to personal care and beauty, Diamond is here to support you in reaching your health and wellness customers.
Wellness has continued to be a big topic that is here to stay. As the world continues to focus on regaining, gaining and maintaining good health, consumers are looking for wellness brand to support that journey.
The rise in nutritional awareness, holistic health and professional nutritional advice has greatly expanded the supplements market. These customers are focused on quality products from trusted supplement brands, that will make a real contribution to their overall health.
Health and wellness consumers are savvy. They have spent a significant amount of time researching what they want to purchase, by the time they buy from you. They recognise the importance of quality. Which is why clients turn to us for reliable logistics support for the final packing and despatching of their items.
Please note: We are not a bonded warehouse or a warehouse to support Amazon-only brands.
Exceeding customers expectations is important to build ongoing loyalty
It’s not just about reliability; it’s also quality and professionalism that enhances the customer journey. All of which supports your ability to cross sell, upsell and make the most of your hard earned audience.
Good technology, combined with logistics expertise and great people is key. Your fulfilment is all managed on our logistics management platform, Despatchlab, which you have access to. This efficient and real time platform will provide you with comfort and transparency not only for your inventory but for every delivery we do for you.
With over 20 local fulfilment centres and 31 years experience, Diamond Logistics is here to help you thrive with excellent, reliable and friendly fulfilment and delivery support.
The Diamond difference
- Flexible to your product needs
Services can be designed to meet your needs – whether classic one off purchase or subscriptions - Delivered by fulfilment experts
Full inventory control and date expiration management – ensuring goods are in premium condition - Packaging specialists
We have variable packaging options – from discreet to branded to eco friendly - Integrated
Our system can integrate with your channels, market places and all our selected carriers - Backed with experience
With B2B, D2C or omnichannel distribution experience, we can maximise your brand reach - Established in logistics
Delivering sameday, overnight and international delivery for over 25 years
We're a partner who will ensure that quality is maintained in our part of the process - we're the extension to your business
Speak to our specialists today
How we support you
Immediate
response
Ultimately, once your customer clicks to buy, Diamond does the rest. Orders are packed and deliveries are met.
Warehouse
storage
Reduce storage costs whilst you also having access to national warehousing with full transparency of your stock holding and your orders being processed.
High service
standards
We’re here to make it easy for you to keep your customers happy and loyal, reduce your running costs as well as alleviating the stress of running your own business.
Product
management
A touchless end-to-end fulfilment service so that you can get back to doing what you love. We don’t rest until we know your goods are packed, successfully delivered and your customers are happy.
Top tier
status
. . . with top-tier carriers. Our logistics management software, Despatchlab, will automatically recommend the best carrier for each individual shipment whilst keeping costs down by passing on our buying power to you.
Business
scalability
With flexible terms, scale up packages and growth programmes we can help your business really fly. Our top value is Shared Success; helping you grow is how we grow, too!
Client success
Outsourcing our fulfilment operations has meant that we can concentrate on the most critical parts of our business, safe in the knowledge that our fulfilment is in good hands. This part of the business can’t be undervalued as it is an important part of the customer journey chain.
Join like-minded businesses who trust us to meet their fulfilment needs
Available, caring, considerate and attentive – the team at Diamond Logistics regularly go above and beyond.
Diamond have been fundamental to our successes so far. Superb service, brilliant attention to detail and an all-round joy to work with!
Diamond has provided a great service, packing and sending out our online orders and going over and above to solve any problems or glitches in the system. We have had some lovely feedback from customers, commenting on how quickly their delivery arrived and how beautifully it was packed.
As a small company we have struggled in the past to get any form of reliable courier service. Since Fleetline have become a Diamond Partner, that’s all changed. Bob and the team have delivered time and again for us. We won’t be going anywhere else!
Learn more about our services
Sharing some additional information that we think will be helpful when considering your next steps.
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