Diamond Despatches September 2021

Hi All,

I hope you managed to take a well-earned break over the summer period and feel refreshed – ready for peak. We have some important news to share with our partners, so please do stay-up-to-date by reading this month’s edition of Despatches which includes the following news:

● Clients can now book SameDay deliveries online with Despatchlab SameDay

● Diamond Logistics has been awarded £2.5 million in funding to super-charge growth

● Diamond Logistics expands in Scotland with Blaze Logistics

Despatchlab launches BRAND new Same Day module

September sees the national rollout of the latest development from Despatchlab, the new SameDay Courier application ̶ Despatchlab SameDay ̶ which includes online booking and live vehicle tracking.

From 1 September 2021 Diamond Logistics clients can book the SameDay Courier service online ̶ and it’s easier than making a phone call.

Users of Diamond Logistics’ Overnight and International services will automatically receive access to the online booking system for Despatchlab SameDay.

Benefits of Despatchlab SameDay:

◾ Online booking: Clients can now book SameDay deliveries online. The Despatchlab SameDay module offers the same booking functionality as Despatchlab Overnight and International services with a paperless trail.

◾ Full visibility: The SameDay module offers live shipment tracking which means clients and customers have full visibility from point of collection to delivery. Diamond’s nationwide network, which has service centres from Plymouth to Glasgow, means the delivery is locked safely within the network and is completely transparent from start to finish.

◾ Reduces carbon emissions: The SameDay module improves carbon reduction by cleverly utilising Diamond Logistics’ national fleet, maximising vehicle capacity and reducing empty dead mileage, all thanks to live tracking.

◾ Complete control: Despatchlab SameDay offers clients complete control of their urgent and important deliveries from shipment to reporting. Customised dashboards, functions and reporting are based upon each user’s role, so clients can access the data that’s important to them with ease.

◾ Ideal for eCommerce retailers: The new module, plus Diamond’s extensive network, makes it an ideal platform for eCommerce retailers who want to meet the demands of the modern consumer.

◾ Comparative SameDay courier quote: The new module offers a comparative SameDay courier quote as clients process Overnight and International service bookings, which gives users the opportunity to upgrade.

Rest assured our client service team (real, local people at your local service centre) will remain at your service. But if you need an instant paperless trail, trackability and transparency of every logistics transaction, and instant live proof of delivery – then online booking could well be for you.

To access the online booking facility or for more information on Despatchlab SameDay email info@diamondlogistics.co.uk

Diamond Logistics has been awarded £2.5 million in funding to super-charge growth

Diamond Logistics has secured a £2.5m investment following an increased demand for its services from the eCommerce and fulfilment sector. The business will use the funding to continue developing its ‘one-stop’ logistics platform Despatchlab, accelerate the growth of its network and build on the demand created by the UK lockdowns.

Asset manager BOOST&Co has chosen to work with Diamond Logistics because the business presents a compelling opportunity to work alongside one of the fastest growing logistics companies founded by a female entrepreneur. The business has seen exceptional demand for its services and is well placed to capitalise on strong market drivers across the logistics and eCommerce sectors.

See what Motor Transport magazine had to say about us…
Diamond Logistics secures £2.5m funding to develop Despatchlab platform | Motor Transport

Diamond Logistics expands in Scotland with Blaze Logistics

Blaze Logistics officially joins Diamond Logistics as a Network Partner – the first in Scotland – to provide a full range of logistics services to Scottish businesses. With Blaze Logistics on board, Diamond Logistics is set to offer services from Edinburgh to Plymouth, and all major towns in between. It’s now one of few courier companies in the UK which offers a genuinely national service.

“The opportunity for us to improve eCommerce and fulfilment in Scotland is around later cut-off times,” says Director Joseph Smith. “By being close to Scottish eCommerce clients, we can offer later cut-off times for overnight deliveries through the Diamond Logistics network.” Read the full blog here.

Client Feedback Survey
Thank you to all who took the time to complete our client survey – your gifts are on the way. It has provided crucial insight for us and the feedback will assist us in our ongoing improvements and revisions throughout Diamond.