Request a fulfilment quote.

Not necessarily. We can take credit card bookings, but an account has its advantages in better rates, preferential booking at times of peak demand and access to our out of hours service guarantee.

If you’ve got a regular same day courier requirement then having an account will prove cost effective. Diamond account customers will get priority, especially during busy times. So, if you want to make sure you get the very best service at the very best price, we advise you set up an account.

You do not need an account to use our services. However, without one you will not have access to our management system, Despatchlab.

We tend to work with businesses who require a weekly or more frequent courier service. For one off deliveries and collections it is best to choose a courier firm who specialises in this service.

Setting up an account has lots of benefits including: Despatchlab access, bespoke tariff suited to your requirements, preferential treatment in peak times, and much more.

Diamond stands out from the crowd through our ownership, people, culture and technology.

We have over 30 years’ experience, launching in 1992, and through that time we have ensured that thousands of consignments have safely reached their destination. From our HQ to our network around the UK, all sites are owner managed, and that built in dedication and care means the quality of service is second to none.

The team and our couriers are CRB checked and trained to the highest standards. We work with professionals with many years’ experience, so you can be reassured that our couriers have the skills to handle any consignment and problem solve on the go.

Our culture focuses on shared success and mutually beneficial partnerships. We build trusted relationships with all of our network partners and work only with those who are looking to provide excellence across the board.

We use technology to enhance our service and have designed our one stop logistics platform, Despatchlab, to provide an easy to use and transparent tracking system. This technology unites our partners with your goods, so you know exactly where your consignments are 24 hours a day.