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Epic Stuff – how one toy brand expanded with outsourced eCommerce fulfilment

One of our first eCommerce success stories started in 2017 with a call from a recently launched business who's start up had been, well, epic. Here is the story of how Diamond helped scale the awesome brand Epic Stuff.

When Dylan Venables struggled to find the perfect gift for his son back in 2016, he launched Epic Stuff offering toys and gadgets. After just a year Dylan quickly realised they needed to find an alternative to their small storage unit if they were to keep expanding their range of products. He needed small workshop space but also a solution for the ever increasing demands of the eCommerce side – which is when he partnered with Amanda Watkins Smith at Diamond Logistics Bristol. This partnership has been one of the reasons, he is now one of the UK’s leading supplier of outdoor toys for kids – both big and small!

Dylan’s products are available to buy via his website or you can come and see him at one of the many trade shows he attends up and down the country. He is passionate about getting kids outside and enjoying the fresh air – something that is often lacking in today’s society.

If you are looking for an outdoor toy for your child, then Dylan and his team at Epic Stuff are sure to have something that will make their eyes light up with excitement! With a huge range of products available, they are the one stop shop for all your outdoor toy needs!

Dylan says Mandy and team have been,

“We’ve worked with Diamond for around 3 years now. I remember the day we moved our inventory from a small storage unit into the Bristol distribution centre, it must have been one or two pallets at most. Even though I was probably their smallest potential customer at the time the service and attention I received from Mandy in Bristol was like we were a huge business, I was impressed….we signed the contract.

3 years on and now one of the largest independent outdoor toy and activity e-commerce stores in the UK importing around 50 containers per year I can hand on heart say it was the right decision. Not only do Diamond Logistics receive, unload, pack pick and ship our stock, giving us our most valuable asset…time to concentrate on marketing and expansion, they offer a service that is so personal I feel like they are a part of my business. The staff are amazing without exception, when people ask me about my company and how many employees we must have to run such an operation, I always say we have around 30 in the warehouse and logistics. Of course they are not my employees, they are my partners and without them I could not have scaled to a multi-million pound turnover company without them!”

Mandy says of her partnership with Epic,

“Our journey with Epic Stuff has been truly epic! We are very proud of our working partnership with the team, we’ve seen the company grow extensively since we welcomed them on board 4 years ago with just 2 pallets of stock. It’s been an thoroughly enjoyable experience finding delivery solutions for all sorts of products of various shapes and sizes from packets to pallets and beyond. Today we are proud to say that Epic Stuff is a leading supplier of outdoor toys and products in the UK. We are very excited to see what the future holds for Epic Stuff and look forward to finding solutions to any future challenges that Epic may bestow upon us.”

To find out more, or to browse the range of products available, visit the Epic Stuff website today. You can also keep up to date with all the latest news and product releases by following them on social media.

So what are you waiting for? Get outside and start exploring with Epic Stuff!

epic stuff

Epic Stuff – outdoor children’s toys

Sector: Children’s toys

Reach: Nationwide

Diamond services: eCommerce storage and fulfilment

Why they chose Diamond:

  • State-of-the-art storage and fulfilment centres
  • Knowledge of the best delivery options
  • Excellent customer support

Contact our sales team today for your free fulfilment consultation.

Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.