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Neu Oil – why this wellness brand outsourced their eCommerce fulfilment

This month, we chatted to Mary and Helen, founders of New Oil, about their experience of outsourcing their fulfilment to Diamond Logistics.

Neu Oil was born out of the minds (and bodies) of two mums, Mary Bowen and Helen Collier, both passionate about essential oils and their benefits but concerned at the lack of quality products on the market specifically tailored for use during pregnancy, labour and beyond. 

Helen Collier explains the benefits of using Diamond Logistics,  

“We have loved working with Diamond, it has taken the stress out of fitting in post office trips around our busy lives. It has also enabled us to supply larger retail chains who have stricter delivery and packaging requirements. Diamond have done everything to meet those demands and it has always gone smoothly! Communication with Diamond has always been friendly, helpful and efficient! Nothing is ever too much trouble! We are hoping to expand our business in the near future by looking for investment to enable us to expand our product range.”

Outsourcing their eCommerce Fulfilment needs

Neu Oil set up shop in Diamond’s eCommerce fulfilment centre in Bristol and started hand-blending their products which are now mainly sold on the JoJo Maman Bébé platform in gift packs.

The teams at Diamond Logistics make up, prepare and dispatch the orders into JoJo Maman Bébé for Neu Oil so that they can focus on what they’re good at – creating beautiful blends of essential oils that offer natural solutions to many common pregnancy and baby related issues. 

This is a product with a great potential run by two mums who are busy raising their own families too – with all the time pressure that brings. That’s one of the reasons outsourcing their eCommerce fulfilment is so important to them.

Mandy, Diamond Logistics’ Bristol site owner says,

Neu Oil is a start up, with a lot of potential. The oils are beautifully packaged and dreamy on the senses. Not only are the products of a high quality, they are produced locally in Bristol. We love supporting local businesses and working with companies such as Neu Oil that are bringing such high quality products to market. I can really see this brand going places.

Helping businesses to scale and grow

We’re passionate and have the right people, infrastructure, technology and back office support to help small businesses like Neu Oil to grow.

So if you would like to know more about how we work with brands like Neu Oil, then give us a shout and see how we might be able to help you grow your eCommerce brand.

neu oil

Neu Oil – essential oils

Sector: Health and wellbeing

Reach: Nationwide

Diamond services: eCommerce logistics management and fulfilment

Why they chose Diamond:

  • Enabled their business to scale up
  • Friendly, helpful and efficient customer support
  • Able to fulfil to customers and retailers

Contact our sales team today for your free fulfilment consultation.

Fulfilment and Delivery
Millions of parcels in, Diamond is an ambitious, creative business that tailors fulfilment and delivery services to the needs of individuals and companies.

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Pirbright Road, Guildford
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Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.