What ‘Shared Success’ means at Diamond Logistics?

Recently, the wonderful Sinead from our marketing team inquired about the term “shared success” since I mention it often. It’s the core value upon which our company stands. If you were to delve deep into the essence of anyone at Diamond, you’d discover “shared success” ingrained in us, much like the pattern running through a stick of rock. Quite the metaphor, isn’t it?

Shared Success is all about mutually beneficial relationships between all stakeholders.

Whether you’re a Diamond courier, team member, network partner, client, or even an end customer, you will witness us fostering mutual advantages in every professional relationship we maintain. At Diamond Logistics, it’s a balanced 50-50 approach. We emphasise mutual respect, ensuring everyone’s contentment in the pragmatic world of logistics. We have two primary reasons for this approach.

Reason 1

Our primary reason is that it shapes our daily actions. As a values based business, this principle is not tokenism. It literally clarifies our core purpose every day. Our central mission is to develop business on a unified logistics platform, Despatch Lab. That’s our driving force. The method? Shared Success – the concrete actions that bring this mission to life daily.

This makes our decisions on recruitment, network partners, clients, very straightforward. If it isn’t beneficial for all involved, participation is unlikely.

We don’t haggle with suppliers on price (although I am known to love a bargain). We offer competitive compensation, go above and beyond for our network partners, and exceed client expectations.

In return, we expect stakeholders to match our level of commitment and enthusiasm towards our shared goals.

Reason 2

It simply feels right. We can instinctively sense, both emotionally and physically, when a relationship is rooted in shared success. If either party is discontented, whether it be a supplier, client or team member, than the reality is that it is not working and the situation needs to be re-evaluated or terminated. I have a low tolerance for negative energy, so I’d prefer to part ways rather than endure a mutually distressing relationship.

Over the past 31 years, we’ve navigated numerous relationships that weren’t fruitful. By adhering to this straightforward principle, we’ve found that our workdays become much smoother, as we’re consistently aiming for mutual advantages.

Is Shared Success for you?

If you value relationships where both parties thrive, where decisions are made with mutual respect, and where the aim is collective growth, then “Shared Success” is undoubtedly for you. Whether you’re a supplier, client, or team member, this ethos ensures that every interaction is grounded in mutual benefit and understanding. If this aligns with your values, then you’re in the right place with Diamond Logistics.

The principle of “Shared Success” is a copyrighted cornerstone of Diamond Logistics. We’re eager to learn about you and your company’s foundational values. I’m genuinely interested in hearing more. Please reach out to me at kate@diamondlogistics.co.uk.