In collaboration with AJ Installations, Diamond Logistics delivers premier courier and fulfilment services to businesses in Luton and throughout Bedfordshire. Our depot’s prime location enables swift, efficient deliveries, both locally and nationwide. We offer tailored solutions designed to enhance your business’s operational efficiency, regardless of its size.
Same day despatch.
Next day delivery.
International delivery.
e-commerce fulfillment.
Nationwide service centres.
Multi-location fulfilment network.
Situated near key transport routes, our Luton facility serves as the perfect centre for rapid parcel delivery across Bedfordshire. Leverage our reliable overnight delivery and distribution services to gain a competitive advantage. With our local knowledge and strong network, you can trust that your logistics are managed with precision and care.
We offer a full suite of logistics services, including warehousing, courier solutions, and national and international shipping. Our scalable, cost-effective solutions simplify your operations and save you time. With reliable tracking and flexible options, you can focus on growing your business while we handle the logistics.
Speak to an expert & contact us today.
Whether you need same-day urgency, reliable overnight delivery or a fully managed fulfilment service, we’re here to help. Complete the form and one of our experts will be in touch to find the perfect logistics solution for you.
Address
Unit 11-15 Double Arches Business Park,
Eastern Way,
Heath and Reach,
Leighton Buzzard,
Bedfordshire,
LU7 9LF
Call us
01582 935123
Email us
info@diamondlogistics.co.uk
Working Hours
Mon – Fri: 8:00 – 18:00 (full services)
Sat – Sun: (Same day courier service only)
Services we offer.
For urgent shipments, our Same-Day service ensures your items arrive quickly within the local area. For reliable UK-wide shipping, choose our cost-effective Next-Day and Overnight delivery options.
We offer end-to-end solutions for online businesses. Our services include seamless integration with major eCommerce platforms, efficient order processing, and professional packing to ensure a superior customer experience.
Our secure facility is equipped for all your storage and inventory management needs. We manage both B2B and B2C distribution, including international shipping, to get your products where they need to go.
Flexible logistics for all businesses.
We support businesses of all sizes, from startups to established enterprises. Our flexible 3PL services come with no minimum order requirements, providing scalable logistics solutions to help you grow.
From the moment your inventory arrives, we handle it all. Our comprehensive fulfilment process includes storage, picking, and packing, all tailored to your needs. With Despatchlab technology, you get real-time inventory management and order tracking, giving you the visibility and control to grow your business.
Our fulfilment process.
Our streamlined distribution process ensures your products reach their destination on time, every time.
Your goods come in to us.
Your goods arrive in one of our state-of-the art local service centres and are logged onto our inventory management software, Despatchlab.
Warehousing services.
Once logged, your good are stored in a clean, safe and temperature controlled environment which is costed by space.
Pick & pack.
Our fully integrated system means that as soon as an order is made our trained staff can pick and pack it asap in line with your packing and branding requirements.
Despatch.
We will despatch your orders wherever they need to be in the world through our national and international carrier networks. Our buying power means shipping costs can be passed directly on to you.
Returns management.
If your customers decide to return a product for any reason, it will come back into our local centres. We’ll check if the return is valid and issue a refund if required. Your good will then return to our warehouse ready to be despatched to a new home.
Who We Serve.
From startups and small businesses to large enterprises, we cater to companies of all sizes. Whether you’re an eCommerce store, a retailer, or a B2B/B2C seller, our delivery logistics solutions are designed to meet your unique shipping needs. Whether it’s a few parcels or a high volume of shipments, we’re here to support your success at every stage.
Combining Local Expertise with Nationwide Reach.
Through our partnership with Luton-based AJ Installations, we deliver the perfect blend of personalised local service and the cutting-edge technology and broad network of Diamond Logistics. This collaboration ensures efficient, customised solutions tailored to your business requirements.
Tailoring our services to meet your business requirements – let’s find the right solution for you.
Common fulfilment questions.
When is the right time to outsource?
The right time to outsource your eCommerce fulfilment is when it becomes too busy for you or your staff to handle, when your goods are filling your storage space, or when your existing fulfilment partner is just not able to scale with you.
You may find that your business has grown to 200+ orders per month, you are starting to be a ‘scale up’ business, not a ‘start up’, and suddenly you have become a warehouse picker and packer, not an eCommerce entrepreneur.
Outsourcing your fulfilment will allow you to concentrate on your skillset as a business owner, whilst working with a trusted partner that you know will get your goods where they need to go quickly and efficiently.
For more information, visit our dedicated blog: When is the right time to outsource my eCommerce fulfilment?
How much does it cost to outsource fulfilment?
Outsourcing eCommerce fulfilment for scale up clients is a LOT more cost effective than having your own warehouse, pickers, packers, warehouse management system, operations managers, customer service agents and more. Instead, you simply pay per m² for storage, a price per pick and pack, and a fee for the delivery. This can start from as little as £2 a shipment.
The factors that impact fulfilment costs are: the type of goods, the destination, delivery times and carrier selections. It’s best to get a bespoke quotation based on your goods, your business aims and your customers. This way we can help you match your expectations with the right carriers or couriers.
For more information, please visit our dedicated page: How much does it cost to outsource fulfilment?
How do I choose the right fulfilment partner?
When it comes to eCommerce Fulfilment, there are lots of different solutions depending on your end users. You must decide what is most important and where you want to scale to. Are you planning on being the next ASOS? If so, you need one of the big central UK warehouses. If you are an SME, then something more local and accessible may be for you.
What matters to you? Do you care who you are working with? Is it a functional relationship? Are you trying to build a rapport with a trusted partner to build your business? Do you care about the environment, recyclable packaging, and CSR (Corporate Social Responsibility)? Your fulfilment partner will need to understand your values and implement them.
There is a world of difference between big scale fulfilment houses and a more personalised, localised solution. Deciding what values and attributes are most important for your business will ultimately inform your choice.
For more information, visit our dedicate page: How do I chose the right fulfilment partner?
How does eCommerce Fulfilment work?
Diamond’s eCommerce fulfilment system is designed to integrate with your marketplaces and website. Your goods will be taken into the warehouse where stock and inventory will be synchronised, giving you live ‘in stock’ information. With your delivery options decided, you are ready to go. It’s that simple.
Your orders will automatically come in from your systems to the warehouse where they will be picked, packed and despatched. You will have 100% transparency of your goods through our management system, which will update you on fulfilment status at each stage from arrival to delivery.
For more information on this, please visit our dedicated blog: How does eCommerce fulfilment work?
What marketplaces or sites can I sell my goods on?
We fully integrate with eBay, Amazon, Magneto, Shopify, WooCommerce, Linnworks plus 40+ more marketplaces, and we offer bespoke integrations too. This means your orders will drop straight into our system, Despatchlab. It then monitors the whole order journey from pick to delivery, always giving you 100% transparency in your eCommerce fulfilment journey.
You can see what has been picked, what is going out that day and what has been delivered. If a delivery goes awry, you can see what has been done to remedy it.
Despatchlab is very easy to use. It gives you a real time operational overview and also provides you with reports that can tell you how to improve business growth.
For more information, visit our dedicated blog: What marketplaces do you integrate with Despatchlab?
Where can I store my goods?
You have a lot of geographical choices for your eCommerce fulfilment. You can choose a local hub, so you can pop in regularly, or a warehouse that specialises in what you do. For example, our Guildford centre specialises in alcohol fulfilment and Bournemouth in subscription boxes. If you need lots of space for a cost-effective price, we can offer our 40,000ft² centre in Wales.
We will work with you so you can scale to capacity. Bigger clients may need bigger sites to cope with growing future demand. Specialist business may need multiple sites for same day fulfilment. Whatever your need is, get in touch and we will create a bespoke solution.
If you need any more information, visit our dedicated blog: Where can I store my goods for eCommerce fulfilment?
Why Diamond?
If you are looking for an eCommerce fulfilment partner that will provide you with a named person at the end of the phone, who will develop a personal relationship with your business, who wants to understand your brand and values and who is already trusted by a wide selection of SMEs, then diamond is for you.
Diamond is big enough to have all of the space, resources, infrastructure and carrier relationships that your eCommerce business will need to grow. We strive to be a reliable partner, one that will be around to support your business in years to come.
For more information, visit our dedicated blog: Why choose Diamond Logistics to do my eCommerce Fulfilment?
Smarter Logistics.
Seamless Delivery.
Despatchlab is the UK’s only logistics platform that unites fulfilment, multi-carrier shipping, and same-day delivery in one seamless, easy-to-use system.
If you want a smart yet friendly logistics solution then we are the choice for you.
We understand the frustrations that SMEs face when dealing with a faceless courier service. This is why we place people at the centre of what we do.
