It makes your life easier
Fully integrated and online, Diamond helps you manage multiple shipments across multiple carriers.
It’s fast – Manual input shipment creation takes 5 seconds.
Produces 5 labels in as many seconds – Provides automated address lookup for 105 countries around the world.
It’s tested – Has over 500 individual corporate users.
It improves your client relationships – Via in built CRM function including support ticketing, customisable automated emails, SMS and user alerts.
It improves the lives of you and your staff – Customer service and carrier based contact included completely free of charge. You need never speak to another carrier again.
It keeps you informed – Fully integrated allowing us to communicate in real-time with carrier systems, extract your shipping data and provide you unlimited access 24/7.
It’s mobile – Accessible from PC, laptop or even tablet with internet access, anywhere in the world.
It’s tailored to you – Built around your shipping requirements.
Designed to give you control – Flexible to adapt to what, how and when you ship.
It keeps your transport costs low – Optional LCR (Least Cost Routing) Function provides automatic selection of best carrier for each parcel based on price and appropriate delivery method – helping you to lower shipping costs.
No Capital Investment is needed – (SaaS – pay as you ship). All you pay is carriage.
It puts you in control – You choose; carrier, costs, service monitoring, carrier auditing.
A traditional seed producer with over 100 years' experience producing premium seeds.
Administration, cost and customer service.
With diamond overnight & international they are able to book 99% of their freight with Diamond, saving time, money and manpower in administration. Shipment will automatically be allocated to the most cost-effective carrier via the specialist online booking system.
Diamond customer services manage their client enquiries, leaving them free to grow their business along with daily online reporting so their accounts department can recharge their logistics costs.
- One supplier, one invoice, one booking system.
- A dedicated proactive customer service team that eliminates 97% of customer queries on deliveries.
- Savings across the board on the carriers due to specialised routing and utilisation of Diamond’s great buying rates.