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Sending important documents by courier

Reliable, safe and assured delivery is vital for the professional services. Yet, some companies are still relying on carriers to deliver important documents. While there are more reliable next day services, the margin for error on these deliveries is still around 3%. For important documents, that must arrive quickly and safely, a same day courier service is the only prudent option. 

Why is a same day courier more reliable?

The short answer is handling. With a same day courier service, only one set of hands will take the package from point A to B. There is no sorting hub or transfer involved. With a single courier in charge, you will know exactly who you are dealing with and have the peace of mind that your package is heading straight from your office to the recipient. 

Tracking and proof of delivery of your important documents

With a same day courier, it is easy to track and trace exactly where your documents current are, when they are scheduled to be delivered, when they arrive and proof of delivery through SMS, phone call, or email. Everything is transparent and visible. 

You will also have close contact with the courier, meaning you can divert the package if required. This is ideal if you need to add or have forgotten certain documents. 

Sign and return service

Our same day couriers can also wait for the documents to be signed by the recipient and then return them straight back to you. All of this is handled by one person. 

Removing risk and adequate insurance of your important documents

A same day courier is a premium service and, as such, it will cost more than other carriers. The question you have to ask though is, ‘what is the cost if these documents do not get where they need to be?’.  

If you are sending sensitive or confidential information, then its loss could be very costly in terms of reputational damage and potential ICO data breach fines. If you need to get a tender in by a specific deadline, having that document lost in the post could mean you miss out on a lucrative contract. More than this, the loss of important documents can lead to your business looking unprofessional, which you will want to avoid at all costs. 

Using a same day courier will remove the risk of losing documents and insure your consignment up to the value of £15,000. 

What important documents will your same day courier deliver?

In short, a same day courier can deliver anything you want, and for our professional services clients this includes:

  • Tenders 
  • Legal documents (contracts, court dates, witness docs etc.)  
  • Sensitive and confidential documents  
  • Financial information, share certificates, investor updates  

We guarantee collection within 60 minutes, so even the most time sensitive documents will get where they need to be. 

Our Group Operations Director, Natalie Wainwright adds, ‘There are occasions when it is simply not worth taking the risk of something of such importance not arriving on time or to the right person or place. With our personal service you can ensure that whether it is vital medical supplies, an irreplaceable tender that you’ve spent hours of time working on or important legal documents that our team of dedicated couriers will take care of your shipment and ensure it gets to the right person or right department (and not just to the front door), on time, all fully tracked in real time; visible on our live tracking system, despatchlab.’ 

Making an impact with a same day courier

Some of our clients have also used our same day courier service to make an impact when promoting their business. If you want to get promotional material to a set of people all at the same time, a same day courier can do this.  

It’s a service that adds a real professional touch to your business. 

If you would like to know more about our same day courier service or would like to discuss how we can help your business in 2023, give our team a call on 0333 567 5888, email us at or complete our contact form below.


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Diamond Logistics is part of The Diamond Logistics and Technology Group.  

A group of companies that work together to deliver a unique mix of people, technology and logistics that allows them to excel at delivery and fulfilment solutions for UK and international clients. Click on the logos below to visit the other websites.